Effective Date: 24/05/2025
Website: https://www.poolsreno.co.za
Company: Pools Reno – Cape Town, South Africa
1. Introduction
At Pools Reno, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
2. What Information We Collect
We may collect and process the following types of personal information:
- Full Name
- Email Address
- Phone Number
- Residential Address (if applicable)
- Pool Type or Service Interests
- Any information provided through our contact or lead forms
3. How We Use Your Information
Your personal information is used to:
- Respond to your service inquiries or quote requests
- Provide pool renovation or maintenance services
- Send service-related updates and promotions (if you opt in)
- Improve our website, services, and customer support
- Comply with legal obligations
4. Sharing of Information
We do not sell or rent your personal information to third parties. Your data may only be shared with trusted service providers or contractors strictly as necessary to deliver our services.
5. Data Security
We implement appropriate technical and organisational measures to secure your personal data against accidental loss, unauthorised access, or disclosure.
6. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for processing at any time
- Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us at:
📧 info@poolsreno.co.za
7. Cookies and Tracking
Our website may use cookies to enhance user experience and gather anonymous traffic data. You can adjust your browser settings to decline cookies if preferred.
8. Third-Party Links
This website may contain links to external sites. We are not responsible for the privacy practices of such websites.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: